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Our Newsletter



All orders are shipped using either UPS or USPS. Shipments arrive within 1-8 business days of the date the order is sent out based on the shipping speed selected. Please note that the shipping rates for the items we sell are based on the weight of the item including its packaging.

We strive to ship all orders within 1-2 business days of receiving the order. This means that orders received Monday thru Thursday are normally shipped the following day. As well, orders received on Friday thru Sunday normally ship on Monday. During times of high order volume, your order may take extra time to process. These same rules apply to higher speed shipping requests as well. 

We are now able to ship to P.O. Boxes, APO, and, FPO Addresses.

Tracking your Shipment: Your shipping notification email will contain a link to track your UPS or USPS shipment. The tracking number we provide is accurate, however it can take from a few hours to several days before the shipping carrier acknowledges the shipment or updates their tracking information.

*PLEASE NOTE: Basin White is NOT responsible for delayed delivery service via UPS or USPS especially under adverse weather conditions, high volume package delivery, and unforeseen shipping errors.