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BASIN WHITE SHIPS WITHIN THE U.S. 50 STATES Basin accepts the following forms of payment:   
U.S Shipping Processing:
All orders received Monday thru Thursday will be processed the following day. All Orders received on Friday and on Weekends will be processed and shipped on Mondays. Your order cannot be shipped to a Post Office Box (P.O. Box) address. Please indicate a street address for delivery. Tracking your Shipment:
Your shipping notification email will contain a link to track your UPS shipment. The tracking number we provide is accurate, however it can take from a few hours to several days before the shipping carrier acknowledges the shipment or updates their tracking information. Many emails are not delivered due to spam filtering. Please add "help@basinwhite.com", "orders_dept@basinwhite.com" and "users@basinwhite.com" to your acceptable email address lists. If your shipping notification does not arrive in your email, your UPS tracking number can be obtained by sending a request to help@basinwhite.com.
Holiday Shipping:
Christmas Delivery - Order by 12/17 for Ground Shipping and 12/20 for 2nd Day Air.
Shipping and Order Questions:
Questions concerning shipments and orders can be sent by emailing us at help@basinwhite.com.
Returns:
Due to the personal nature of our products we cannot take returns. |
